PERSPECTIVES: Voice & Chat, AI/ML, and Emerging Technologies Impacting CX
This panel will look at how emerging technologies (AI/ML, AR/VR, connected devices, voice & chat, automation, personalization, telehealth, blockchain) can be leveraged by pharma marketers to provide value to consumers and opportunities for improved customer experiences.
Mary Lassiter, Digital Campaign Management, Product Lead, Sanofi
Ahmed Albaiti, Cheif Executive Officer, Medullan
Michael DePalma, Founder & CEO, Pensare
Kristen Winters, CX Lead, North Americas Hub, Bayer